How Pharma AllScan Tech LLP collects, uses, stores, and protects your information across its pharmaceutical supply-chain platform.
This Privacy Policy explains how Pharma AllScan Tech LLP ("AllScan", "we", "our", or "us") collects, uses, stores, and protects information when you use the AllScan website, mobile application, desktop software, and related services (collectively, the "Service").
AllScan is an enterprise solution used in pharmaceutical supply-chain and operational workflows for medicine scanning, product identification, authenticity verification, and related reporting.
This Privacy Policy applies to information collected through:
SERVICE means the AllScan mobile application, website (allscan.in and its subdomains), desktop software, and related integrations operated by Pharma AllScan Tech LLP.
PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automatically, either generated by the use of the Service or from Service infrastructure itself (for example, the duration of a session or a page visit).
COOKIES are small files stored on your device (computer or mobile device).
DATA CONTROLLER means a natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
DATA PROCESSORS (OR SERVICE PROVIDERS) mean any natural or legal person who processes data on behalf of the Data Controller. We may use various Service Providers to process your data more effectively.
THE USER is the individual using our Service.
AllScan processes information related to pharmaceutical products, including medicine labels and associated product details. Some platforms may classify this as health data or health-related data because it relates to medicines and healthcare products.
AllScan may access or process the following health-related or pharmaceutical data:
This data is processed strictly to operate the Service for pharmaceutical identification, supply-chain verification, anti-counterfeit checks, reconciliation, workflow automation, and customer-requested reporting.
AllScan is not intended for diagnosis, treatment, clinical decision-making, or maintaining personal patient medical records.
Depending on the features used, AllScan may access or collect the following categories of data:
We may also collect information that your browser or device sends whenever you visit or use our Service ("Usage Data").
This Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages or screens of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service through a mobile device, this Usage Data may additionally include information such as the type of mobile device you use, your device's unique ID, the IP address of your device, your device operating system, and other diagnostic data.
The AllScan app may request access to the device camera in order to capture images required for medicine scanning, OCR, barcode reading, QR code reading, and authenticity verification.
Captured images may be processed on-device, on a local connected system, and/or on secure backend infrastructure, depending on the deployment, workflow configuration, and customer environment.
We may use cookies and similar tracking technologies to improve and personalize our website and Services and/or measure audience behaviour. Cookies are files saved to your local storage when browsing on the internet.
You can choose to decline acceptance of all cookies, but your ability to browse certain pages of our website may be reduced. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent through your browser settings.
Examples of cookies we use:
We use the data we access or collect for the following purposes:
We do not sell personal data or health-related/pharmaceutical data.
We do not share data with third parties for advertising, profiling, or independent marketing use.
We may share data only in the following limited circumstances:
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Retention periods may vary depending on customer deployment, contractual commitments, and the type of data involved.
We may aggregate and anonymize personal information to create non-personally identifiable information for statistical analysis or service improvement purposes. This information cannot be used to identify you personally.
We use reasonable technical, administrative, and organizational safeguards designed to protect data from unauthorized access, disclosure, alteration, misuse, or destruction. These safeguards may include authentication, access controls, encrypted transmission where applicable, logging, and role-based restrictions. Only authorized personnel are permitted to access personal data in the course of their work.
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Customers and authorized users are responsible for ensuring that they use AllScan in accordance with applicable law, their internal compliance requirements, and any permissions or notices required for their deployment.
By using the Service, you represent and warrant that you have obtained any necessary consents and permissions required under applicable law for the data you submit or process through AllScan.
Subject to applicable law and the structure of the customer deployment, you may request access to, correction of, or deletion of your account-related personal data by contacting us at tech@allscan.in. You may also control certain device permissions, such as camera or location access, through your device settings.
To delete your personal information: if you make this request, we will delete the personal information we hold about you from our records and direct any service providers to do the same. Please note that deletion may impact your ability to use certain functions of the Service that require your personal information to operate.
AllScan is an enterprise product and is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with Personal Data, please contact us at tech@allscan.in and we will take steps to remove that information.
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised effective date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at tech@allscan.in.
